Refund and Cancellation Policy

[DRAFT – needs legal review before publishing. This text is a structure to work from, not legal advice.]

Last updated: [PLACEHOLDER: date]

Free plan

The Starter plan is free [CONFIRM PRICE]. There is nothing to cancel or refund. You can stop using it at any time.

Paid plans are billed per outlet per year, plus GST [CONFIRM PRICE]
[PLACEHOLDER: whether you can cancel within a set number of days for a full or partial refund]
[PLACEHOLDER: whether unused months are refunded after that period]
[PLACEHOLDER: what happens to add-ons, including the aggregator add-on when available]

[PLACEHOLDER: how to request cancellation, e.g. from the dashboard or by email, and the notice needed before renewal]

[PLACEHOLDER: refund method, time to process, and GST treatment of refunds]

[PLACEHOLDER: how long your data stays available for export after cancellation]